All our products are 100% Authentic and Genuine, and always way within optimum usage timelines.

We Ship using only the most premium carriers like Bluedart, FedEx & Delhivery for domestic. And DHL for International shipments. We take pride in making sure the packages reach you in perfectly sound condition.

*Please note, sometimes the outer boxes of the products could get a few dents and bumps while in transit, but in no way will it affect the product inside.

We offer FREE SHIPPING on all orders over ₹1000, anywhere in India.

Cash on Delivery is available for more than 20,000 pin codes across India. You can avail COD facilities for a minimum charge, which will be mentioned to you during checkout.

RETURNS & EXCHANGES

We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your Beauty For Real purchase, we realize there are times that you may need to return a product.  If you will need to return your product, please review the information below.
• Returns must be made within 2 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return or mail us at info@tvakhindia.com
• Please send your return to:
          ANAPURE BIOCOS, Plot No:911, Phase 2 Ind. Area, Chandigarh-160002

• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise.
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 1-2 weeks of our office receiving your item.
• Please do not send any packages C.O.D., as they will not be accepted.


Please contact customer service with any questions by email at info@tvakhindia.com or by phone at 9888887803 (between 9:30 Am- 6:00pm)

Please Note:  Empty containers cannot be accepted for refund.
 

Refund: 

Our Refund Policy applies to all purchases made online at www.tvakhindia.com

 

Change of mind

  1. If you have simply changed your mind we do not provide refunds. Special consideration will be given in exceptional circumstances however you must be able to provide satisfactory proof of purchase and a valid reason. Further, the merchandise must be:
    • in saleable condition;
    • unused with all original packaging;
    • returned to us with any gift or bonus received with the merchandise (if applicable);
    • not subject to the exclusions listed below; and
    • the exchange or refund is sought within 2 days of purchase.

Change of Address’s must be submitted within 2 hours of ordering with the subject ‘CHANGE OF ADDRESS’ to info@tvakhindia.com

  1. Tvakh, at its absolute discretion, reserves the right not to offer an exchange or refund for change of mind.
  2. If you have placed wrong item, we will edit your order if its a prepaid order refund is not issued, however you can change the order as same value of invoice. 

 

 

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